What is this store's return and exchange policy?
Items may be returned for refund within 7 days of receipt. Purchaser is responsible for return postage and all items being returned should be in their original packaging.
Non-refundable items included Custom made items, Electronic Accessories and Skin Care items.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Customer information will not be shared with any outside businesses or individuals.
Accept as expressly set forth in the item description, seller makes NO EXPRESS OR IMPLIED warranties of any kind whatsoever about this merchandise.
Seller is not responsible for consequential, incidental, or punitive of any kind whatsoever. Sellers liability is limited to the amount paid by the Buyer including shipping/handling charges.
How do I pay for my order? Is it secure?
The eCrater checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, eCrater has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your eCrater account settings page.